What We Collect and Why
When you create an account, we collect the details you submit — name, contact information, and the payment method you choose, whether that is bKash, Nagad, or Rocket. We use this to verify your identity, process deposits and withdrawals, and keep your account secure. Transaction records
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tied to your bKash or Nagad wallet are retained as required by our payment processing obligations. We also collect device and session data — browser type, IP address, and pages visited — to detect unusual activity and maintain platform stability. If you contact support, we keep
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a record of that exchange to resolve follow-up queries. We do not sell your personal data to third parties. Data shared with payment processors like bKash and Nagad is limited to what those services need to complete your transaction. You can request a copy of the
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data we hold on you, ask us to correct inaccuracies, or request deletion of your account data where no legal retention obligation applies. Availability of these rights depends on your local law and eligible regions. For any data request, reach our support team through the contact
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paths listed below.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.